Each issue, we provide several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. For this edition, we take a look at Auto Liability Doctrines.

We spoke with the man President Obama appointed as "pay czar" of the $20 billion BP oil spill compensation fund, Ken Feinberg. In this exclusive Q&A, he talks about the claim process and what must happen for people to get the money they need.

With the unavoidable expenses associated with litigation, claim professionals should be aware of what mechanisms their insureds have implemented with respect to e-discovery, especially in light of requirements mandated by the courts.

Insurers wage a constant battle to keep costs down while promoting growth. This balance is especially tricky when it comes to data quality technology upgrades, which can be difficult to quantify without proper planning.

Read about how payers and claim professionals can better manage rising medical costs while streamlining the claim process.