Columns
Although the term "complaint" has a negative connotation, an accurate gripe can actually be a good thing. If we have the willingness to listen, they can aid in our success by bringing harmful problems to light....
From an insurance perspective, it is likely that any coastal damage that is exacerbated by the discharge of oil will further complicate the coverage issues that arise.
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With the retirement of Justice John Paul Stevens and the Senate battle over Elena Kagan taking a top place in the news, I’m taking a look back at the Supreme Court and the implications for those of us in the claim industry....
Departments
All claim professionals will have a Jim Joyce moment during their careers. It is likely that most will have several. How we overcome those bad moments speaks volumes. ...
Crawford & Company’s KMC On Demand recently launched a pilot designation program that includes such distinguished companies as Allstate, Pilot CAT, and Nationwide....
In its latest ForeCAST analysis, the NICB reported a significant swell in both hail loss claims and hail loss questionable claims....
Tropical storm season is here, and by most predictions, will be a season to remember.
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At a special ceremony held at the 14th Annual ACE America’s Claim Event in Las Vegas, Nev., a beaming Daniel W. Jurgella accepted the 2010 Claim Professional of the Year award. ...