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Claims Magazine - Covering The Business Of Loss.
APRIL 2010

Cover Story

"Garbage in, garbage out," is an accurate phrase connoting that even our most efficient supercomputer will not produce quality analysis if it is not supplied with quality data in the first place. ...



Columns

Tiger Woods’ travails offer risk managers an instructive case study in managing brand and reputation risk in the 21st century. ...

As a member of LinkedIn who participates in 44 of the insurance industry forums on a regular basis, I commented last month about a question posed by an agent who was contemplating a career change to claims. Here's my advice....

Which is required to pay first in a rental car accident: the insurance company that provided the SLI, or a driver's personal auto insurance? ...

When our claimant or insured replies to a coverage decision with a "yeah, but…," unlike that other Grand Inquisitor, my mother, we must listen to the explanations and excuses and consider the pros and cons....

Departments

"Come again?" That’s the thought that ran through my mind when I.I.I. President Dr. Robert Hartwig told a crowd of hundreds that there have been double-digit reductions in claim departments over the last two years. ...

Editor in Chief Eric Gilkey spoke with Plymouth Rock Assurance Corp.’s Paula Gold to get answers about anti-texting laws and their effects on the industry....

Since the news of tainted drywall — and its noxious fumes — started rolling in, manufacturers and other businesses that supplied and installed the building material have denied liability. ...

AIR Worldwide estimates total insured losses stemming from the snowstorm to be between $150 and $350 million. ...

The findings of a recent Allstate Foundation study suggest that girls are racing ahead of boys in their need for speed and "aggressive" driving behavior....

News from around the nation, including New York, Georgia, and Kansas...

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